Client
Sledoput — Travel Booking Platform & Marketplace
Year
2023 - 2025
Timeline
2 years
Services
#Marketplace #Web #Mobile #End-to-End #Design System #Brand
Sledoput — Travel Booking Platform & Marketplace. Redesign from MVP to scalable product.
A two-sided travel marketplace — operators and clients aged 20 to 60+. The MVP was built without a designer: new users didn't understand the product and dropped off during onboarding. I rebuilt the platform without stopping traffic — three parallel versions, custdev with real users, design system from scratch. New features are now developed 40% faster. Migration completed without audience loss.

Challenge
Problems & solutions
1
Problem
The MVP interface built without a designer blocked product growth. Existing users managed through onboarding, but newcomers couldn't navigate the cluttered screens and confusing flows — losing audience at the entry point.
1
Solution
Designed a dual-track redesign strategy: maintained the old version for the current base with gradual migration, while building a new interface in parallel. Conducted custdev with new users and eliminated confusion points — making the platform self-service without losing active audience.
2
Problem
Extremely wide target audience on both sides of the platform. Experience operators and clients — ages 20 to 60+, from different regions with varying digital literacy. The interface needed to work for a young graffiti tour guide and a 55+ garage owner alike.
2
Solution
Built an adaptive interface system on universal patterns: large controls, clear hierarchy, minimal text. Removed redundant elements and reduced the path to target actions. Tested across all segments — every group completes key scenarios independently with minimal clicks.
3
Problem
The need to simultaneously maintain the old interface with active traffic, implement an intermediate version without established branding, and prepare a full design system for future scaling. Three parallel versions created technical debt and slowed product development.
3
Solution
Built a phased migration strategy: minimized old version maintenance costs, smoothly transitioned users to the intermediate interface, while developing a scalable design system in parallel. Result — migration without audience loss, and the final redesign reduced new feature development time by 40%.
Research
Research process
Audit & Onboarding No technical documentation or design files existed — studied the system through dev team collaboration. Built a basic component library to support the current interface.
Custdev & Audience Analysis
Conducted user interviews with the analytics team — identified wide age range and varying digital literacy. This defined requirements for interface universality.
Competitive Analysis
Studied competitors and interviewed their users. Proposed adapting proven Airbnb patterns — a platform with similar two-sided model. Results showed strong usability gains.
Iterations & Testing
Developed second interface version, ran A/B tests and custdev with target audience — optimized conversion to target actions.

Design Process
Product design
The design went through several iterations with a fundamental shift in approach. The first version emphasized the platform's visual UI, but testing showed it distracted from what mattered.
Strategy Shift: From Platform UI to Content Reoriented design toward experiences — the platform became a neutral backdrop where operators' creatives do the selling. The problem was operators couldn't and didn't know how to create quality content — turning the marketplace into a board of poor listings.
Motivation System Through Design Developed guides and documentation for operators — teaching strong visual content creation. Built an algorithm: quality creatives received more visibility. Result — operators with good content shared success stories and earnings, operators with poor creatives were motivated to improve presentation.






Foundation
Design system
Intro paragraph: Created a design system from scratch for white-label solution, allowing banks to quickly customize the app to their brand.
First Iteration: Built the foundation - adaptive color palette for any brand, typography for all ages, icons, and usage principles. Defined consistency rules for any brand color.
Second Iteration: Developed a library of ready-made blocks for financial services - cards, transfers, investments, payments. Each block contains components and tested patterns. Blocks documented with assembly rules.
Result: Banks assemble the app from ready blocks in weeks instead of months. System adapts to any brand automatically. Interface remains consistent regardless of service set.


Первый баннер
Sledoput — Travel Booking Platform & Marketplace. Redesign from MVP to scalable product.
Sledoput — Travel Booking Platform & Marketplace. Redesign from MVP to scalable product.
Текст первого баннера на странице
A two-sided travel marketplace — operators and clients aged 20 to 60+. The MVP was built without a designer: new users didn't understand the product and dropped off during onboarding. I rebuilt the platform without stopping traffic — three parallel versions, custdev with real users, design system from scratch. New features are now developed 40% faster. Migration completed without audience loss.
A two-sided travel marketplace — operators and clients aged 20 to 60+. The MVP was built without a designer: new users didn't understand the product and dropped off during onboarding. I rebuilt the platform without stopping traffic — three parallel versions, custdev with real users, design system from scratch. New features are now developed 40% faster. Migration completed without audience loss.


Второй баннер
Текст второго баннера на странице
Challenge
Problems & solutions
Problems & solutions
1
Problem
The MVP interface built without a designer blocked product growth. Existing users managed through onboarding, but newcomers couldn't navigate the cluttered screens and confusing flows — losing audience at the entry point.
1
Solution
Designed a dual-track redesign strategy: maintained the old version for the current base with gradual migration, while building a new interface in parallel. Conducted custdev with new users and eliminated confusion points — making the platform self-service without losing active audience.
2
Problem
Extremely wide target audience on both sides of the platform. Experience operators and clients — ages 20 to 60+, from different regions with varying digital literacy. The interface needed to work for a young graffiti tour guide and a 55+ garage owner alike.
2
Solution
Built an adaptive interface system on universal patterns: large controls, clear hierarchy, minimal text. Removed redundant elements and reduced the path to target actions. Tested across all segments — every group completes key scenarios independently with minimal clicks.
3
Problem
The need to simultaneously maintain the old interface with active traffic, implement an intermediate version without established branding, and prepare a full design system for future scaling. Three parallel versions created technical debt and slowed product development.
3
Solution
Built a phased migration strategy: minimized old version maintenance costs, smoothly transitioned users to the intermediate interface, while developing a scalable design system in parallel. Result — migration without audience loss, and the final redesign reduced new feature development time by 40%.
Третий баннер
Текст третьего баннера на странице
Research
Research process
Research process
Audit & Onboarding No technical documentation or design files existed — studied the system through dev team collaboration. Built a basic component library to support the current interface.
Custdev & Audience Analysis
Conducted user interviews with the analytics team — identified wide age range and varying digital literacy. This defined requirements for interface universality.
Competitive Analysis
Studied competitors and interviewed their users. Proposed adapting proven Airbnb patterns — a platform with similar two-sided model. Results showed strong usability gains.
Iterations & Testing
Developed second interface version, ran A/B tests and custdev with target audience — optimized conversion to target actions.
Шоурил
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Шоурил
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Design Process
Product design
Product design
The design went through several iterations with a fundamental shift in approach. The first version emphasized the platform's visual UI, but testing showed it distracted from what mattered.
Strategy Shift: From Platform UI to Content Reoriented design toward experiences — the platform became a neutral backdrop where operators' creatives do the selling. The problem was operators couldn't and didn't know how to create quality content — turning the marketplace into a board of poor listings.
Motivation System Through Design Developed guides and documentation for operators — teaching strong visual content creation. Built an algorithm: quality creatives received more visibility. Result — operators with good content shared success stories and earnings, operators with poor creatives were motivated to improve presentation.
Шоурил
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Шоурил
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Шоурил
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Шоурил
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Шоурил
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Шоури1
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Шоурил
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Foundation
Design system
Design system
Intro paragraph: Created a design system from scratch for white-label solution, allowing banks to quickly customize the app to their brand.
First Iteration: Built the foundation - adaptive color palette for any brand, typography for all ages, icons, and usage principles. Defined consistency rules for any brand color.
Second Iteration: Developed a library of ready-made blocks for financial services - cards, transfers, investments, payments. Each block contains components and tested patterns. Blocks documented with assembly rules.
Result: Banks assemble the app from ready blocks in weeks instead of months. System adapts to any brand automatically. Interface remains consistent regardless of service set.
Шоурил
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Шоурил
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